Strategem
1.5-Day Intensive Workshop

QUALITY AT THE SOURCE

Jidoka: Building Quality In, Not Inspecting It In

Shift from inspecting quality at the end to building it in from the start. Master Poka-Yoke (mistake-proofing), Stop-and-Fix protocols, in-line inspection by trade partners, and the 1-10-100 Rule to prevent defects and dramatically improve customer outcomes.

Schedule Your Workshop
1.5
Days
30-40%
Warranty Reduction
$1-10-100
Cost of Prevention
Why This Course Matters

Course Overview

The homebuilding industry has operated on high-waste practices for decades. With increasing material costs and competitive pressures, you can no longer afford to ignore waste.

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Interactive Learning

Not a traditional lectureβ€”engage in hands-on exercises, real-world case studies, and collaborative problem-solving throughout the day.

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Cross-Functional

Learn how different departments impact each other and work together to eliminate waste across the entire organization.

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Actionable Results

Leave with a concrete 90-day implementation plan and the tools to immediately start reducing waste in your operations.

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Proven Methods

Based on Toyota Production System principles adapted specifically for the unique challenges of homebuilding.

Skills & Knowledge

What You'll Learn

1

Jidoka Principles

Master the four principles: detect abnormalities, stop work, fix the immediate problem, and investigate root causes to prevent recurrence.

2

Calculate True Quality Costs

Use the 1-10-100 Rule to calculate the real cost of quality issues in your operation and demonstrate the ROI of prevention.

3

Design Poka-Yoke Solutions

Create mistake-proofing systems for common quality issues. Learn both prevention and detection approaches applicable to homebuilding.

4

Implement Trade Partner Inspection

Develop in-line inspection programs where trade partners check their own work, with clear standards, checklists, and sign-off protocols.

5

Master A3 Problem Solving

Apply 5-Whys and A3 methodology to identify root causes and develop countermeasures that prevent recurring quality issues.

6

Build Quality Culture

Shift from blame to learning, make quality everyone's responsibility, and strengthen builder-trade relationships through shared ownership.

1.5-Day Program

Workshop Agenda

Pre-Workshop Discovery Calls

Two 1-hour calls to collect quality metrics: NPS, warranty data, work orders, QA scores, and warranty spend. Analyze patterns and establish baseline performance.

Jidoka Principles & The 1-10-100 Rule

Introduction to Quality at the Source philosophy, building quality in vs. inspecting it in. Deep dive into the economics of quality with cost calculations and ROI exercises. Learn Poka-Yoke mistake-proofing with design challenge.

Stop-and-Fix & Root Cause Analysis

Stop-and-Fix protocols and in-line inspection by trade partners. Master 5-Whys and A3 problem-solving methodology with hands-on practice. Build quality-at-the-source culture and strengthen trade partnerships.

A3 Workshop & Implementation Planning

Teams develop complete A3s for priority quality issues: problem definition, root cause analysis, countermeasure development, and implementation planning. Present solutions, receive peer feedback, and commit to 30-60-90 day action plans.

Target Audience

Who Should Attend

This workshop is designed for teams responsible for quality outcomes. Trade partner participation is highly encouraged to strengthen partnerships.

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Construction Managers

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QA/QC Teams

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Warranty & Service

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Operations Leadership

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Pre-Con & Design

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Trade Partners

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Sales Leadership

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Executive Team

Ready to Build Quality In?

Contact us today to schedule this transformative workshop for your team

Get Started
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sales@strategem.pro
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